Privacy Policy

At SV Foodies, we value your privacy. This policy explains how we collect and use your information when you use our food delivery services.

Information We Collect

 * Personal Details: Name, phone number, and email address provided during registration.

 * Delivery Address: To ensure your food reaches the right location.

 * Order History: To help you reorder your favorite meals easily.

 * Payment Info: We use secure third-party gateways; we do not store your full card or bank details.

How We Use Your Information

 * To process and deliver your orders.

 * To send order updates and promotional offers (if opted-in).

 * To improve our website experience and customer service.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access. We do not sell or rent your data to third parties.

2. Terms & Conditions

By using the SV Foodies website, you agree to the following terms:

Order Placement & Cancellation

 * Orders can be placed through our official website: www.svfoodies.com.

 * Once an order is confirmed and the kitchen starts preparing, cancellations may not be possible.

Delivery Policy

 * We aim to deliver food within the estimated time provided at checkout. However, delays due to traffic, weather, or unforeseen circumstances may occur.

 * Please ensure someone is available at the delivery address to receive the order.

Pricing & Payments

 * All prices listed on the website are inclusive of applicable taxes unless stated otherwise.

 * Delivery charges may apply based on the distance from the restaurant.

Refunds

 * Refunds are only processed if an item is missing from your order or if the wrong order was delivered. Please contact our support team immediately in such cases.

User Responsibility

 * Users must provide accurate contact and address information to avoid delivery failures